Astound Broadband was a cable TV, telephone, broadband internet services provider in the US. The company has served more than 325,000 Residential and business customers within San Francisco Bay Area. Astound used to provide their service through their fiber-optic networking, comprising digital cable, international programming, home phone services, TV on Demand, DVR, HDTV, and high-speed internet. Earlier Astound Broadband was under WaveDivision Holdings, LLC, however, Astound later adopted the name of the parent company in San Francisco and got rebranded as Wave, while offering the same services to the customers in the same regions. If you are using or looking to use their services, you are most likely to be provided an email account. If you wish to know how to sign in to your Astound email account for the first time, you can follow the instructions provided below.
Guide to Sign Into Astound Email Account
- To begin with, you will first need to open a web browser on your phone, tablet, or computer, and navigate to the homepage of Astound using the URL – https://residential.wavebroadband.com/.
- Once you are on the homepage of Astound, you will need to look for the email sign-in option. If you are unable to find the option, you can use URL https://residential.wavebroadband.com/support/email/ to get the list of different email sign-in links to get to the desired login page.
- On the sign-in page, you will need to enter your Username and Password in the provided field, and then press the Sign In button. You will be logged into your Astound email account.
NOTE: If you wish to change the version, you can select the down-arrow icon next to the Version option and select the appropriate option from the drop-down menu.
- If you don’t remember the password or username of your email account, you will need to select the Forgot Password or Forgot Username option, and then follow the on-screen prompts to recover it.
NOTE: The option to recover or reset your username or password may not be available for all the email addresses.
- Once you are logged into your Astound email account, you will be able to manage your Astound services using it.
So, these are the steps that you will need to follow to sign in to your Astound email account. However, if you need further assistance regarding any issue or concern with the Astound services, you can contact their customer support by following the instructions provided below.
- Open a web browser on your phone, tablet, or computer, and go to the homepage of Astound using the URL – https://residential.wavebroadband.com/.
- Once you are on the homepage of Astound, you will need to get to the Contact section located on the top-right corner of the screen and select the Contact us option from the drop-down menu. You will be directed to the next page.
- On the next page, you will be provided the option to get assistance by Phone and Online. The phone numbers you will find listed on the page will as follows:
- Interested in getting Wave Service? Call us 1-855-971-1252
- Current customers, please call 1-866-928-3123
- If you wish to buy a new Wave Service, you will need to click on the “here” option under the Online section where it reads – “To shop for new Wave Service, click here”.
- If you need more assistance options to seek assistance, you will need to click on the Support option located in the upper-right corner of the page. Doing so will direct you to the next screen where you will find the different support options that you can choose to seek help from Astound support.
And this is how you can contact Astound customer support for assistance.